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Your bd133 account connects directly to Nagad, Rocket and bKash, so moving money in or out starts from the same cashier screen where your balance sits. Availability depends on your local law and eligible region — check the account area for the exact fields and limits shown to you.
Opening the cashier from your signed-in account is where the deposit journey begins. We've connected Nagad, Rocket and bKash directly to the deposit counter so you pick the wallet you already use every day. The amount field shows the minimum accepted — follow the figure shown on screen rather than any figure quoted elsewhere.
Log in and tap the deposit section in your account menu. The cashier screen lists the available wallet options alongside the minimum and maximum fields shown for your account.
Select Nagad, Rocket or bKash from the options displayed. Each wallet row shows the transfer instruction or number you need to complete the payment on the wallet side.
Type the amount within the range shown on screen and press confirm. A reference number is generated at this step — keep it until the transaction shows as completed in your history.
After completing the payment in your wallet app, return to the account history tab. A completed row there confirms the funds have reached your bd133 balance.
Withdrawal requests start from the same cashier area you use for deposits. Your account must show a wallet linked for payout — if you have not yet connected a wallet, the cashier prompts you to add one before the withdrawal fields become active.
Open your account menu and select the withdrawal section. The screen shows which payout wallets are active for your account and the amount range currently available to you.
Choose Nagad, Rocket or bKash as shown. Confirm that the wallet number on screen matches your registered wallet — the cashier flags any mismatch before you proceed.
Type the payout amount within the displayed range and press submit. A pending row appears in your account history immediately, and the screen shows what, if anything, is still required.
If your account history row shows a verification step outstanding, follow the instruction shown there. The payout moves forward once that step is marked as complete by our account team.
Before a withdrawal is processed, the account area may prompt you to complete an identity check or confirm wallet ownership.
Your account area shows every verification step that applies to your profile. Do not act on instructions sent outside the platform — only the fields shown inside your signed-in account are authentic.
The cashier may ask you to confirm that the bKash, Nagad or Rocket number on your account is yours. Complete this step inside the account area using the confirmation method shown on screen.
If an identity document step appears in your account, upload only via the field provided there. The screen specifies the accepted format — follow that exactly and do not share documents via chat or email.
If any verification step shows an error or is not moving forward, open the support route shown in your account rather than repeating the submission. Keep a screenshot of the pending step for reference.
The wallets available in your account cashier are the local mobile payment rails that most accounts in Bangladesh already use. Nagad, Rocket and bKash are the three options shown at the deposit and withdrawal counter.
Nagad wallet transfers are available at the deposit and withdrawal counter for eligible accounts.
Rocket is shown as a payout and deposit option inside the cashier for accounts registered in supported regions.
bKash deposit and withdrawal are available through the cashier — confirm the wallet number matches your registered bKash account before submitting.
Bank Transfer may appear as an option in your cashier depending on your account status — check the cashier screen for availability.
Every deposit and withdrawal you complete appears as a row in your account transaction history. Each row carries a reference number that matches the one shown on the cashier confirmation screen.
The cashier generates a unique reference at the moment you confirm a deposit or withdrawal. Save this number until the account history row shows a completed status — it is the primary identifier for any support query about that transaction.
Account history rows carry status labels such as pending, processing or completed. A pending row means the transaction has been received but not yet settled. Do not submit a duplicate transaction while a row is in pending or processing status.
Your Nagad, Rocket or bKash app records the transfer on its side independently. Note the wallet transaction ID and the amount shown there — these are the details support will ask for if a mismatch needs resolving.
A screenshot of the cashier confirmation screen and a screenshot of the matching wallet app record together cover everything support needs. Keep both until the account history row is marked completed and the balance reflects the transaction.
Account security on the banking side comes down to a few practical habits we ask you to follow every time you use the cashier.
Always confirm the browser address bar shows bd133 before entering your login credentials. Phishing pages copy the look of a cashier screen but use a different domain — checking the address takes one second and protects your account every time. Do not log in from a link sent through an unofficial channel.
We link payouts only to the wallet number confirmed as yours during the account check step. Never enter a wallet number that belongs to someone else, and do not share your own wallet number or PIN with anyone — including anyone claiming to represent support outside the platform.
Any identity check we need from you is requested through a field inside your signed-in account area. We do not request documents by email, chat app or phone.
The support route shown inside your signed-in account is the right place to send transaction queries, verification questions and any concern about a cashier step that is not moving forward. Keep your account reference number and wallet transaction ID ready when you open a query — this speeds up the review on our side.
Below are the questions we hear most often about deposits, withdrawals and account checks. If your question is not covered here, the support route inside your signed-in account is where to send it — include your transaction reference number for a faster response.
Nagad, Rocket and bKash are the three local wallet options shown at the cashier for eligible Bangladesh accounts. The exact availability depends on your account status — check the cashier screen after logging in to see which options are active for you.
First check your account transaction history for a pending or processing row. If no row appears and your wallet app shows the transfer as completed, contact support using the route in your account area and share both the cashier reference number and your wallet transaction ID.
The minimum withdrawal amount is shown in the cashier when you open the withdrawal screen. We do not publish a fixed figure here because the amount shown to you depends on your account status and the wallet method selected at that time.
A pending withdrawal row means the request has been received and is being reviewed. If a verification step is open on your account, completing it moves the review forward. If no step is shown and the row remains pending beyond the window stated at confirmation, contact support with your reference number.
Deposits generally do not require a full identity check upfront, but a wallet ownership confirmation step may appear before your first withdrawal. Any required step shows up inside your account area — follow only the instructions shown there and do not send documents outside the platform.
The cashier shows the wallet number currently linked to your account. If you need to update it, follow the account settings step shown in your account area. Payouts are sent only to a confirmed wallet number — the cashier flags any mismatch before you submit.